refund policy

Our refund policy

We are certain that you will love our handcrafted wares.

However, we will refund the full price of your purchase, less shipping, if the product does not meet your expectations or is faulty. Simply contact us on our contact page and return it to us in original condition. We will refund your cost back to the original account from which you made the purchase.

Return to:

Ballarat Welcome Centre
25-39 Barkly Street,
Ballarat
VIC 3350